Wholesale Ordering FAQ for Australian Clinics

Short answers first. This FAQ is for licensed clinics buying from Dermal Fillers AU in Australia. It is not a consumer FAQ.

Accounts and who can buy

Can a private individual open an account?

No. Create a clinic or wholesale account via wholesale. We can ask for credentials.

Do I need an ABN?

Wholesale buyers in Australia should be able to identify their business. Our office details are on the site footer (Sydney, ABN listed there).

Pricing and discounts

Are prices in AUD?

Yes. What you see on the product page is AUD.

How do volume discounts work?

Save 3% / 5% / 8% / 10% when you buy 5 / 10 / 15 / 20 packs of the same SKU. Mixing different products in one cart does not combine tiers.

Is the discount per syringe?

No. It is per pack of that product. A 2×1 ml pack is one pack.

Do you price-match?

The header mentions price match as a commercial policy on the live site. Ask customer service with a genuine professional quote. We will not invent a match on this page.

Catalogue and documentation

Where do I find dermal fillers?

Dermal fillers category. Brands via brands.

Can I get CE certificates?

Ask when you need them for clinic files. Authentic stock should be traceable. If a listing has no paperwork and an implausible price, do not use it on patients.

Do you guarantee a remaining shelf life?

Most HA gels ship with several months remaining. Short-dated lots are labelled. We will not invent a universal “always 12 months” rule.

Shipping and storage

Where do you ship from?

We are an Australian-facing shop with a Sydney office address on the site. Transit times depend on carrier and destination. See shipping for the live policy.

Is there a phone number?

We use WhatsApp on +61 485 934 088 and email contact@dermalfillersau.com. There is no public landline.

How should I store HA on arrival?

Follow the manufacturer storage range on the carton, not a shopfront window.

Clinical use

Are these products for home injection?

No.

Does a blog post replace the IFU?

Never. Blog posts are navigational. The insert wins.

Where can I read category maps?

Catalogue map and the fillers buying guide.

Wholesale Shop